Maintenance Team Metrics

As part of the Maintenance team’s efforts to improve, they have included the following metrics on their team scoreboards:

• Completing repair requests within three days,
• Completing planned repair requests on a monthly basis, and
• tracking repair and maintenance spending monthly.

These metrics help keep production running and help profitability of the company as well.

I’m looking forward to getting more frontline workers involved in company decisions. It is great to see the success that Great Game of Business can bring to our company.

Talking with the team, they often struggle with going out on repairs and talking with some of the newer employees about repair request put in for preventable issues. As much as possible and practical, the team would like to see some of the newer employees lean on some of the senior employees when struggling with a machine issue prior to getting maintenance involved.

We appreciate everything that the teams at Fastco do to support us as we work to support production.

by Steve Kowalczyk, Facility Manager